Terms of Service

Last updated: July 2026

Welcome to The Glam Souls. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian to use this site.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will take effect immediately upon being published on this website.

2. Products

We strive to ensure all product descriptions, images, and pricing are accurate. However, colours may vary slightly depending on your device or screen settings.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices are displayed in the currency selected on our website.

We reserve the right to change prices, promotions, or discounts at any time without notice.

4. Orders

Once an order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse, cancel, or limit any order if we suspect fraudulent activity, unauthorised transactions, pricing errors, or misuse of promotional offers.

5. Payments

Payment must be received in full before your order is dispatched.

We accept the payment methods displayed at checkout.

6. Shipping

Shipping times and delivery information are provided in our Shipping Policy.

Estimated delivery dates are not guaranteed and may vary due to circumstances outside our control.

7. Returns & Refunds

Please refer to our Refund Policy for full details regarding returns, exchanges, and refunds.

For hygiene reasons, cosmetic and beauty products that have been opened or used cannot be returned unless they are faulty.

8. Product Safety

Our products should only be used as intended.

Customers are responsible for following all usage instructions provided with the product.

If irritation or an allergic reaction occurs, discontinue use immediately and seek medical advice if necessary.

The Glam Souls is not responsible for misuse of products or failure to follow the provided instructions.

9. Intellectual Property

All content on this website, including images, logos, branding, product names, graphics, text, and designs, is the property of The Glam Souls and may not be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, The Glam Souls shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes or limits your statutory rights under applicable consumer protection laws.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you agree to the collection and use of your information as outlined in that policy.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our website or by emailing us.

Thank you for supporting The Glam Souls